Inbox 3 waiting on you
Sneha D.
Can I reschedule to Saturday?
3 h
Arjun R.
Sent the documents
Replied
Kavya M.
डिलीवरी कब तक होगी?
1 h
Rahul V.
Saw your reel. What’s the price?
2 days
Ananya P.
Is this available in size M?
2 min

WhatsApp and Instagram CRM for small teams

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Every WhatsApp and Instagram enquiry, in one inbox.

Reply as a team, see who is still waiting, and follow up without a spreadsheet. Built for businesses that sell through conversations, not a shopping cart.

14 days free · no card needed · starter credit included

WhatsApp and Instagram CRM for small teams

Every WhatsApp and Instagram enquiry, in one inbox.

Reply as a team, see who is still waiting, and follow up without a spreadsheet. Built for businesses that sell through conversations, not a shopping cart.

Start free trial
Inbox 3 waiting on you
Sneha D.
Can I reschedule to Saturday?
3 h
Kavya M.
डिलीवरी कब तक होगी?
1 h
Rahul V.
Saw your reel. What’s the price?
2 days
Ananya P.
Is this available in size M?
2 min
Chat with us on WhatsApp

14 days free · no card needed · starter credit included

Ananya Pillai
Customer · New lead
Owner · MeeraSize M
Follow-up campaign · read → follow-up sent
Saw your reel. What’s the price?
Saw your reel. What’s the price?
Authentication Delivered
482 913
Your OTP. Valid for 10 minutes.
Template · image Read
Happy Diwali from Sunrise Stores.
Ananya Pillai
New lead
Owner · Meera
Automation · tagged, assigned to MeeraFollow-up campaign · read → follow-up sent

Businesses using Squarebox

ICFAI OnlineSeva BharathiMI ONEHamster Air ConditionersZobazeSingareni Collieries Company Limited (SCCL)

Enquiries don’t get lost. They get forgotten.

  1. 01The Instagram message at 9pm that nobody answered.
  2. 02Three people replying from one phone, and no one sure who said what.
  3. 03Follow-ups that happen only if someone remembers.
  4. 04A WhatsApp tool whose price doubled once you added what you actually needed.

Enquiries don’t get lost. They get forgotten.

  1. 01The Instagram message at 9pm that nobody answered.
  2. 02Three people replying from one phone, and no one sure who said what.
  3. 03Follow-ups that happen only if someone remembers.
  4. 04A WhatsApp tool whose price doubled once you added what you actually needed.

Shared inbox

One inbox, and a queue of who’s waiting.

WhatsApp and Instagram conversations land in one list your whole team works from. Each chat has the customer’s record beside it: tags, lead status, owner and every past message.

The Waiting view puts the people who have waited longest at the top, so the enquiry from two days ago doesn’t sink under today’s.

  • Assign a chat to a teammate and see who replied
  • WhatsApp templates, quick replies and away messages
  • Instagram DMs and comments in the same inbox Both plans
“It’s more than a mass messaging tool — it’s a CRM.”
Rajesh MyadamRajesh MyadamSenior Marketing Manager, ICFAI Online · December 2025

Shared inbox

One inbox, and a queue of who’s waiting.

WhatsApp and Instagram conversations land in one list your whole team works from. Each chat has the customer’s record beside it: tags, lead status, owner and every past message.

The Waiting view puts the people who have waited longest at the top, so the enquiry from two days ago doesn’t sink under today’s.

  • Assign a chat to a teammate and see who replied
  • WhatsApp templates, quick replies and away messages
  • Instagram DMs and comments in the same inbox Both plans
“It’s more than a mass messaging tool — it’s a CRM.”
Rajesh MyadamRajesh MyadamSenior Marketing Manager, ICFAI Online · December 2025

Personalised images Business

One spreadsheet. A personalised image for every row.

Upload a sheet of names and details, pick a layout, and Squarebox makes one image per row: certificates, festive greetings, property cards and offer cards. Then send each one to its person on WhatsApp.

NameWish
Ananya PillaiDiwali
Rahul VermaDiwali
Kavya MenonDiwali
+ 211 more rows

We haven’t found another WhatsApp CRM that does this.

Sunrise Stores
Happy Diwali, Ananya
Wishing you light and warmth this season.
Festive wish
SS

Personalised images Business

One spreadsheet. A personalised image for every row.

Upload a sheet of names and details, pick a layout, and Squarebox makes one image per row: certificates, festive greetings, property cards and offer cards. Then send each one to its person on WhatsApp.

Sunrise Stores
Happy Diwali, Ananya
Wishing you light and warmth this season.
Festive wish
SS
NameWish
Ananya PillaiDiwali
Rahul VermaDiwali
Kavya MenonDiwali
+ 211 more rows

We haven’t found another WhatsApp CRM that does this.

  1. An enquiry arrives on WhatsAppBoth plansFrom a link on your website or your Instagram bio.
  2. Details collected in a WhatsApp FlowBoth plansA short form inside the chat. Answers land in the customer’s record.
  3. Tagged and assigned by a ruleBusiness“Hot lead, this week”, assigned to Meera.
  4. Common questions answered from your documentsBusinessThe AI agent replies in your tone, and leaves the rest for your team.
  5. A follow-up for those who readBoth plansA follow-up campaign goes to the people who read your message, set up in a few clicks.
  6. Marked enrolled, and left out of the next oneBoth plansLeave anyone marked enrolled out of the next follow-up campaign.

Automations and campaigns

Follow-up you set up once, and reuse every time.

Set the rules once. Squarebox tags and assigns by rule, and a follow-up campaign goes to everyone who read your message, minus the people who already enrolled.

Automations and campaigns

  1. An enquiry arrives on WhatsAppBoth plansFrom a link on your website or your Instagram bio.
  2. Details collected in a WhatsApp FlowBoth plansA short form inside the chat. Answers land in the customer’s record.
  3. Tagged and assigned by a ruleBusiness“Hot lead, this week”, assigned to Meera.
  4. Common questions answered from your documentsBusinessThe AI agent replies in your tone, and leaves the rest for your team.
  5. A follow-up for those who readBoth plansA follow-up campaign goes to the people who read your message, set up in a few clicks.
  6. Marked enrolled, and left out of the next oneBoth plansLeave anyone marked enrolled out of the next follow-up campaign.

Follow-up you set up once, and reuse every time.

Set the rules once. Squarebox tags and assigns by rule, and a follow-up campaign goes to everyone who read your message, minus the people who already enrolled.

Automations and the AI agent are on Business. Drip and retargeting campaigns and WhatsApp Flows are on both plans.

Automations and the AI agent are on Business. Drip and retargeting campaigns and WhatsApp Flows are on both plans.

AI

AI that’s in the plan, not sold as an add-on.

AiSensy charges ₹1,350 a month for its AI agent and Interakt ₹3,000. On Squarebox Business, it’s part of the ₹4,999.

Business

An agent that answers from your documents

Add your fee structure, timings and FAQs. The agent answers common questions in the tone you choose and lists the ones it couldn’t answer.

Business

Reply suggestions you edit

A drafted reply appears in the chat. Change it, send it, or ignore it. Nothing goes out without you.

Basic & Business

A template writer

Describe the message in a few words. It drafts a WhatsApp template, and you keep every word and button.

Competitor prices from each vendor’s pricing page, excluding GST, verified 2 October 2026.

Pricing

What you’ll actually pay each month.

Two plans, billed quarterly, 20% off if you pay yearly. Select what you need and compare the real bill.

Select what you need

AiSensy

Basic plan

Basic plan₹1,500
Headline price₹1,500

Interakt

Growth plan

Growth plan₹2,799
Headline price₹2,799

Squarebox

Business plan

Business plan₹4,999
Same price whatever you tick₹4,999

Per month, excluding GST and message charges; Interakt on monthly billing. AiSensy doesn’t offer Instagram or a lead pipeline at any price. Connecting your own CRM or software needs AiSensy’s Premium plan and Interakt’s Advanced plan. Sources, verified 1 October 2026

Basic

2 team members

WhatsApp and Instagram inbox, CRM and campaigns for a small team.

₹2,499/month

Billed quarterly at ₹7,499 + GST

Start free trial

Business

10 team members

Everything, including automations, AI and personalised images.

₹4,999/month

Billed quarterly at ₹14,999 + GST

Start free trial

Compare plans, message rates and GST in full

In their words.

In their words.

It’s still early days with Squarebox, but it’s already helped us reconnect with old leads — converting 4 into active prospects within a week.
SandeepDirector, MI ONE · June 2026
It’s still early days with Squarebox, but it’s already helped us reconnect with old leads — converting 4 into active prospects within a week.
SandeepDirector, MI ONE · June 2026
Squarebox has made it easy to amplify awareness and campaigns by sending organized messages, automating communication, and sharing our work more effectively.
Suyodhan ReddySuyodhan ReddySocial Media Director, Seva Bharathi · August 2025
Squarebox has made it easy to amplify awareness and campaigns by sending organized messages, automating communication, and sharing our work more effectively.
Suyodhan ReddySuyodhan ReddySocial Media Director, Seva Bharathi · August 2025

Who you’ll talk to

You’ll talk to the people who build it.

Built in Hyderabad. Used by businesses in India and beyond. Message us on WhatsApp and you reach the people who build Squarebox, not a ticket queue. We reply between 10am and 7pm IST.

Sairam Keesara and Vinil Chandra Ranga

founders

WhatsApp +91 73193 91992

Who you’ll talk to

You’ll talk to the people who build it.

Built in Hyderabad. Used by businesses in India and beyond. Message us on WhatsApp and you reach the people who build Squarebox, not a ticket queue. We reply between 10am and 7pm IST.

Sairam Keesara and Vinil Chandra Ranga

founders

WhatsApp +91 73193 91992
Coming soon

One number, two places

Keep your WhatsApp Business app. Add a team inbox to it.

Same number, same chats, now with a team inbox, campaigns and AI. Your team answers from Squarebox, you can still reply from your phone, and everyone sees every message.

  • No new number, and the app keeps working
  • Every chat shows in the app and in the team inbox
  • Replies you type on your phone appear in the inbox
  • Up to six months of past chats come in when you connect

How it works

  1. In Squarebox, choose to connect the number you use on the WhatsApp Business app.
  2. Follow WhatsApp’s prompts on your phone, including a verification code.
  3. Your past chats come into the inbox, and new ones show in both places.

Needs the WhatsApp Business app, version 2.24.17 or newer. Groups and calls stay on your phone, and the app’s broadcast lists become read-only. How the app and the API differ →

Start today on our trial number. You’ll be able to keep your app when this launches.

FAQ

Questions people ask before they start.

  • No. The 14-day trial needs no card and no payment. You get free starter credit and can try the inbox and replies on our shared trial number.

  • Once you connect your own WhatsApp Business number. Meta checks your business and your display name first, which usually takes a few working days. Campaigns, automations and wallet top-ups start after that.

  • Coming soon. We're adding Meta's option to keep the WhatsApp Business app on the same number, with your chats in both places. Until then, a number that moves to the WhatsApp Business Platform stops working on the app, and you and your team reply from Squarebox, which works in your phone's browser as well as on a computer. How the app and the API differ →

  • No. Messages are charged from your Squarebox wallet at the per-message rates on our pricing page, plus 18% GST.

  • Both. Instagram DMs and comments come into the same inbox on Basic and Business. Automations, the AI agent and personalised images are on Business at ₹4,999 a month.

  • Payments are not refundable. That's why the trial needs no payment: use it for 14 days before you decide. Moving to a cheaper plan credits the unused part to your wallet.

  • Yes. Every payment gets a GST receipt by email. Add your GSTIN in settings so it appears on the receipt.

Try it for 14 days on free credit.

No card and no payment to start.

Try it for 14 days on free credit.

No card and no payment to start.