For NGOs and membership organisations
Every donor, volunteer and member, reached and remembered.
Your supporters message you on WhatsApp and Instagram, and a small team answers all of them. Squarebox puts every conversation in one inbox, keeps donors, volunteers and members in groups, and sends each volunteer a personalised card.
14 days free·no card needed·starter credit included
For NGOs and membership organisations
Your supporters message you on WhatsApp and Instagram, and a small team answers all of them. Squarebox puts every conversation in one inbox, keeps donors, volunteers and members in groups, and sends each volunteer a personalised card.
14 days free·no card needed·starter credit included
A relief drive is when supporters go unanswered.
- 01Two hundred volunteers asking where to report, across three staff phones.
- 02A donor who asked for a receipt on Instagram and heard back a week later.
- 03Volunteer card cards made one by one, the night before the drive.
- 04One update sent to everyone, members and donors and volunteers alike.
A relief drive is when supporters go unanswered.
- 01Two hundred volunteers asking where to report, across three staff phones.
- 02A donor who asked for a receipt on Instagram and heard back a week later.
- 03Volunteer card cards made one by one, the night before the drive.
- 04One update sent to everyone, members and donors and volunteers alike.
How organisations use it
From first message to the next drive.
Messages arrive in one placeInstagram and lead ads on both plans
WhatsApp messages, Instagram DMs and Meta lead-ad forms land in one inbox, each with the supporter's record.
A small team shares the workBoth plans
Assign each conversation, tag supporters as donor, volunteer or member, and see who has been waiting longest.
Common questions answered at 10pmBusiness
Add your programmes, drive timings and reporting points. The AI agent answers the questions it can, and leaves the rest for the morning.
Volunteer sign-up inside WhatsAppBoth plans
A WhatsApp Flow collects the volunteer's name, area and availability. The answers go straight into their record.
Updates and appeals to the right groupBoth plans
Programme updates to members, the appeal to past donors, the reporting-point reminder to Sunday's volunteers only.
Reminders to the volunteers who haven't reportedReminders on both plans · automations on Business
Send the drive reminder the day before as a scheduled campaign, to the volunteers not yet marked Reported.
A card for every volunteerBusiness
Upload the volunteer list, pick a ready layout, and send each person a card with their name and area.
Messages arrive in one placeInstagram and lead ads on both plans
WhatsApp messages, Instagram DMs and Meta lead-ad forms land in one inbox, each with the supporter's record.
A small team shares the workBoth plans
Assign each conversation, tag supporters as donor, volunteer or member, and see who has been waiting longest.
Common questions answered at 10pmBusiness
Add your programmes, drive timings and reporting points. The AI agent answers the questions it can, and leaves the rest for the morning.
Volunteer sign-up inside WhatsAppBoth plans
A WhatsApp Flow collects the volunteer's name, area and availability. The answers go straight into their record.
Updates and appeals to the right groupBoth plans
Programme updates to members, the appeal to past donors, the reporting-point reminder to Sunday's volunteers only.
Reminders to the volunteers who haven't reportedReminders on both plans · automations on Business
Send the drive reminder the day before as a scheduled campaign, to the volunteers not yet marked Reported.
A card for every volunteerBusiness
Upload the volunteer list, pick a ready layout, and send each person a card with their name and area.
Personalised images Business
A volunteer list in. A card for every volunteer out.
Type your organisation's name and see the cards change.
Cost
What a month costs a three-person team.
Three staff answering supporters need the Business plan (Basic has room for two), and the cards need Business. Messages are charged per message at our published rates. The quantities below are an example; your month will differ.
Cost
What a month costs a three-person team.
Three staff answering supporters need the Business plan (Basic has room for two), and the cards need Business. Messages are charged per message at our published rates. The quantities below are an example; your month will differ.
“Squarebox has made it easy to amplify awareness and campaigns by sending organized messages, automating communication, and sharing our work more effectively.”
Suyodhan ReddySocial Media Director, Seva Bharathi
What it does
- Supporters' messages from WhatsApp, Instagram and lead ads in one shared inbox
- Donors, volunteers and members in groups, with tags and custom fields
- Volunteer sign-up forms inside WhatsApp
- Updates, appeals and drive reminders by group
- Volunteer card cards and certificates for a whole list
What it doesn't
- Collect donations inside WhatsApp. You can send the appeal; the donation happens through your usual channels
- Issue 80G receipts or keep donor accounts. It keeps the conversation and the supporter's record, and imports from Excel or Google Sheets
- Run WhatsApp groups. It works through your organisation's WhatsApp Business number, one to one
FAQ
Questions organisations ask.
Questions organisations ask.
If two people answer supporters on WhatsApp, Basic at ₹2,499 a month works. For automations, the AI agent, cards or three or more people, you need Business at ₹4,999 a month.
No. You can send an appeal with a link to your usual donation page, and track who you've asked; the donation itself happens outside Squarebox.
An appeal or a programme update to supporters is charged as a marketing message at ₹1.05; a reminder about a drive someone registered for is a utility message at ₹0.16. Replies to a supporter within 24 hours of their message are free for the first 1,000 a month per number, then ₹0.16. GST is added. WhatsApp sets each template's category.
Yes. WhatsApp requires that the person gave you their number and agreed to receive messages from your organisation by name — a sign-up form, a donation form or a line on paper is enough — and that you stop when they ask.
Yes. Tag each supporter and build groups by tag, area or programme, so the appeal goes to donors and the reporting-point reminder goes to Sunday's volunteers only.
You pick one of our ready layouts. Upload your volunteer list and Squarebox creates one image per row, ready to send to each volunteer on WhatsApp. The same works for certificates. It's on the Business plan.
Yes, from a CSV file or a Google Sheet. A synced sheet keeps adding new rows to Squarebox automatically.
Yes. Templates and replies can be written in any language WhatsApp supports, and your team replies in whatever language the supporter writes in.
Be ready before the next drive.
Try Squarebox free for 14 days. No card and no payment. Connecting your own number usually takes a few working days, so start before the drive.
Be ready before the next drive.
Try Squarebox free for 14 days. No card and no payment. Connecting your own number usually takes a few working days, so start before the drive.